Holiday Season Operating & Shipping Schedule
As we approach the festive season, we would like to kindly share our holiday operating hours and recommended order deadlines to help ensure your items arrive in time.
🎁 Holiday Closure Dates
Our warehouse and customer service team will be taking a seasonal break from 5:00 PM (GMT) on Friday, 19th December 2025.
We will resume normal operations at 9:00 AM (GMT) on Monday, 5th January 2026.
During this period, online orders may still be placed at any time, and we will begin dispatching them once we return.
📦 Order Cut-off Dates for Pre-Holiday Dispatch
UK Deliveries
To help us dispatch your order before the break, please place your order by:
11:00 AM (GMT) on Wednesday, 17th December 2025
(Subject to stock availability at the time of purchase.)
International Deliveries
For international shipments, kindly place your order by:
11:00 AM (GMT) on Thursday, 11th December 2025
International delivery times may vary depending on location and customs clearance, so placing your order early is highly recommended.
📝 Pre-order Items – Important Information
To ensure pre-order items can be processed ahead of the holiday period, we kindly ask that all pre-order payments for this week be completed by Friday, 12th December 2025.
Orders with confirmed payment by this date will normally be prepared and shipped before our UK holiday closure.
For pre-order enquiries from next Monday onward, our team may arrange shipment directly from our China warehouse, depending on availability and order value. Please feel free to check with us should you require the latest ETA.
🚚 Additional Notes
- All dispatch times are provided as guidance and depend on stock availability and courier schedules.
- Delays may occur during busy periods or due to weather conditions.
- In the unlikely event a delivery cannot be completed, our responsibility is limited to a refund of the delivery charge.
- Regular dispatch services will resume from Monday, 5th January 2026.
For pre-order items, we kindly advise allowing an additional week for processing during the holiday period.
Thank you very much for your support throughout the year.
We sincerely wish you a joyful and relaxing holiday season, and we look forward to serving you again in the new year.
Opening Hours
