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FUJIFILM X-S20 Mirrorless Camera

FUJIFILM X-S20 Mirrorless Camera

Regular price £1,040.83 ex VAT
£1,249.00 inc VAT
£1,040.83 ex VAT
0% OFF
£1,249.00 inc VAT
Choose Kit:: Body Only
Product Code:  538103 SKU: 16781826

📦 Estimated delivery: Ships in 1–2 weeks

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Pocket-Sized Power, Endless Possibility
A comprehensive everyday companion, the X-S20 from FUJIFILM brings power above its weight class to give photographers and content creators outstanding results on epic journeys and in intimate moments.

For the first time in an X-S-series model, the 26.1-megapixel X Trans CMOS 4 sensor is paired with the X-Processor 5 imaging engine, resulting in high-speed image and video processing, improved autofocus speed and accuracy, FUJIFILM's acclaimed color science, and five-axis in-body image stabilization up to seven stops. The X-S20 excels at video and features a Vlog mode enabling professional-quality footage with easy touchscreen settings adjustments while recording. The Product Priority and Background Defocus modes tailor the camera's autofocus function for optimal content production. Two 3.5mm jacks, one each for an external microphone and headphones, allow next-level audio to accompany the camera's eye-popping imagery. Streaming in 4K at 60 fps and Full HD via a USB-C port unlocks high-quality broadcasting, while the micro-HDMI output supports recording raw video on external devices.

The X-S20 also sports an intuitive design with a sleek approach to seamless handling and shooting efficiency. The camera features larger dials and more pronounced buttons. The X-S20 also features a bright 2.36m-dot electronic viewfinder and rear 3.0" 1.84m-dot touchscreen LCD, which uses a vari-angle design to suit working from high, low, and front-facing angles. The camera has a USB-C connector for tethering and other digital interfacing, and it supports both Wi-Fi and Bluetooth wireless connections. The proprietary FUJIFILM XApp can be used to view and transfer images, see the camera's Live View, and operate the camera remotely. The rechargeable lithium-ion NP-W235 battery delivers longer shooting times, aided in part by the processor's higher efficiency.

Stalwart Sensor, Premium Processor
26.1MP APS-C X-Trans BSI CMOS 4 Sensor and X-Processor 5
The X-S20 combines the versatile and proven APS-C-format 26.1MP X-Trans CMOS 4 sensor with the X-Processor 5, allowing the camera to render its smooth tones and colors at a higher speed for a longer time. The improved low-light performance, and a wide native sensitivity range of ISO 160-12800, are further improved by the in-body image stabilization. As an X-Trans sensor, it utilizes a randomized pixel array, too, which provides a high degree of image quality and sharpness due to the omission of an optical low-pass filter. Versus conventional pixel patterns, the X-Trans design more closely mimics the organic nature of film in order to produce nuanced colors and tonal transitions, while also reducing moiré and aliasing. The continuous shooting's faster performance tops out at a burst of a cropped 30 fps and uncropped 20 fps with the electronic shutter and a 1.25x crop and full-resolution 8 fps shooting rate with the mechanical shutter.

Unprecedented Video Performance
6K, 4K, and Full HD Video Recording
The X-S20 also offers a versatile array of video capabilities, including internal 6K recording at up to 30 fps and Full HD recording up to 240 fps for ultra slow-motion playback. Greatly benefitting overall video performance, the speed of the X-Processor 5 enables fast read speeds when recording video and helps to reduce rolling shutter distortion when filming moving subjects. Also, a micro-HDMI port enables 12-bit 4:2:2 recording to an optional external recorder for improved quality and the camera features a 3.5mm microphone jack for more advanced audio recording and another 3.5mm headphone jack for audio monitoring.

User-Friendly Video Modes
The X-S20 offers a range of shooting modes tailored to different needs. The new Vlog mode, etched into the camera's mode dial, allows for easy adjustment of camera settings using the touchscreen while recording videos. In Product Priority mode, the focus naturally transitions from your face to the subject in front of you, making it ideal for product videos or unboxing content. The Background Defocus mode allows you to effortlessly blur out the background, achieving that cinematic look with a simple touch. Additionally, a 1080 LP mode was included to ease the camera's load during extended recording at 50p or 59.94p, using a 1.29x crop that demands less of the processor, resulting in 32 minutes recording in 104°F heat, or 78 minutes equipped with the FAN-001.

Improved Autofocus
Powered by the X-Processor 5 and Deep-Learning AI Technology, its subject-detection AF tracks and detects human faces and eyes, along with a wide range of subjects, from animals and birds to cars, motorcycles, and even drones. The X-S20 also incorporates an improved auto-focus prediction algorithm, ensuring stable focusing even when capturing continuously moving subjects, and is particularly noticeable in Zone AF and low-contrast situations. To ensure you never miss a crucial moment, the camera's AUTO mode combines autofocus with subject detection to keep everything sharp, allowing you to compose and create with confidence.

Body Design

  • High-resolution 2.36m-dot OLED electronic viewfinder has a 0.62x magnification for bright and clear eye-level viewing.
  • Vari-angle 3.0" 1.84m-dot LCD has a touchscreen design for intuitive operation and playback, and the articulating design greatly benefits working from high and low shooting angles. This vari-angle design also means you can close the screen against the camera body, hiding it from view for distraction-free shooting.
  • Despite the compact design, a large righthand grip enables solid and stable handling for comfortable all-day use. It is slightly larger than its predecessor to accommodate a larger battery.
  • The top plate incorporates a series of physical controls, including a dedicated exposure mode dial and two additional top dials, for fast, intuitive control over camera and exposure settings.
  • Rear joystick is available for intuitive selecting and switching of AF points as well as menu navigation and image playback.
  • Rear face integration support for the FUJIFILM FAN-001 Cooling Fan, a cable-less accessory that attaches to the back of the camera to moderate the operating temperature and more than double 6K recording times to 78 minutes.
  • Integrated Bluetooth and Wi-Fi connectivity allows for wirelessly sharing images to a mobile device using the FUJIFILM XApp or to use the device to remotely control the camera.
  • Single SD memory card slot supports up to the UHS-I standard for fast and flexible file storage.
  • Included NP-W126S battery provides approximately 750 frames per charge.


Film Simulation Modes
Taking advantage of FUJIFILM's vast history in traditional film-based photography, the X-S20 integrates several Film Simulation modes, which mimic the look and feel of some of FUJIFILM's classic film types, including Provia, Velvia, Astia, Classic Chrome, Classic Neg, PRO Neg, Eterna, Eterna Bleach Bypass, Acros, B&W, and Sepia. In addition to simulating specific film types, a Grain Effect mode is also available to replicate the look of old film photos with an organic textured appearance, which is especially noticeable when printing. Color Chrome and Color Chrome Blue effects are also available to deepen color, tonal response, and gradation with higher saturation colors.


Features:

  • 26.1MP APS-C X-Trans BSI CMOS 4 Sensor
  • X-Processor 5 Image Processor
  • 5-Axis In-Body Image Stabilization
  • 6.2K at 30 fps, 4K at 60 fps



Specifications:


Key Specs
Lens Mount
FUJIFILM X
Sensor Resolution
Effective: 26.1 Megapixel
Image Sensor
23.5 x 15.6 mm (APS-C) CMOS
Image Stabilization
Sensor-Shift, 5-Axis
ISO Sensitivity Range
Photo
160 to 12,800 in Manual, Auto Mode (Extended: 80 to 51,200)
Video
125 to 12,800 in Manual, Auto Mode (Extended: 25,600)
Continuous Shooting
Electronic Shutter
Up to 20 fps at 26.1 MP for up to 256 Frames (JPEG) / 28 Frames (Raw)
Electronic Shutter
Up to 10 fps at 26.1 MP for up to 341 Frames (JPEG) / 32 Frames (Raw)
Electronic Shutter
Up to 8 fps at 26.1 MP for up to 35 Frames (Raw)
Electronic Shutter
Up to 30 fps at 20.9 MP for up to 407 Frames (JPEG) / 28 Frames (Raw)
Electronic Shutter
Up to 20 fps at 20.9 MP for Unlimited Frames (JPEG) / 30 Frames (Raw)
Electronic Shutter
Up to 10 fps at 20.9 MP for Unlimited Frames (JPEG) / 40 Frames (Raw)
Mechanical Shutter
Up to 8 fps at 26.1 MP for Unlimited Frames (JPEG) / 35 Frames (Raw)
Internal Recording Modes
H.264 ALL-Intra/H.264 Long GOP/H.265/H.265 Long GOP/MOV/MP4/MPEG-4 AVC 4:2:2/4:2:0 8/10-Bit
6240 x 4160 at 23.98/24.00/25/29.97 fps [50 to 360 Mb/s]
DCI 4K (4096 x 2160) at 23.98/24.00/25/29.97/50/59.94 fps [50 to 360 Mb/s]
2048 x 1080 at 23.98/24.00/25/29.97/50/59.94/100/120/200/240 fps [50 to 360 Mb/s]
1920 x 1080 at 23.98/24.00/25/29.97/50/59.94/100/120/200/240 fps [360 Mb/s]
External Recording Modes
Raw/ProResRAW 12-Bit via HDMI
6240 x 4160 up to 29.97 fps
Media/Memory Card Slot
Single Slot: SD/SDHC/SDXC (UHS-II) [2 TB Maximum]
Video I/O
1x Micro-HDMI (Unspecified Signal) Output
Audio I/O
1x 1/8" / 3.5 mm TRS Stereo Microphone Input
1x 1/8" / 3.5 mm TRS Stereo Headphone Output
Power I/O
1x USB-C Input/Output
Other I/O
1x USB-C Control/Monitor/Tether Input/Output (Shared with Power Input)
Wireless
2.4 GHz Wi-Fi 5 (802.11ac)
Bluetooth 4.2
Display Type
Free-Angle Tilting Touchscreen LCD
Battery Type
1x NP-W235 Rechargeable Lithium-Ion

Imaging
Lens Mount
FUJIFILM X
Sensor Resolution
Effective: 26.1 Megapixel
Image Sensor
23.5 x 15.6 mm (APS-C) CMOS
Sensor Crop (35mm Equivalent)
Crop Factor: 1.5x 
Image Stabilization
Sensor-Shift, 5-Axis
Built-In ND Filter
No
Capture Type
Stills & Video

Exposure Control
Shutter Type
Mechanical Focal Plane Shutter and Electronic Rolling Shutter 
Shutter Speed
Mechanical Shutter
1/4000 to 900 Seconds in Manual Mode
1/4000 to 900 Seconds in Shutter Priority Mode
1/4000 to 30 Seconds in Program Mode
1/4000 to 30 Seconds in Aperture Priority Mode
0 to 60 Minutes in Bulb Mode
Electronic Shutter
1/32000 to 900 Seconds in Manual Mode
1/32000 to 900 Seconds in Shutter Priority Mode
1/32000 to 30 Seconds in Program Mode
1/32000 to 30 Seconds in Aperture Priority Mode
Fixed 1 Second in Bulb Mode
Bulb/Time Mode
No
ISO Sensitivity Range
Photo
160 to 12,800 in Manual, Auto Mode (Extended: 80 to 51,200)
Video
125 to 12,800 in Manual, Auto Mode (Extended: 25,600)
Metering Method
Average, Center-Weighted Average, Multi, Spot, TTL 256-Zones
Exposure Modes
Aperture Priority, Manual, Program, Shutter Priority
Exposure Compensation
-5 to +5 EV (1/3 EV Steps)
White Balance
2500 to 10,000K
Presets: Auto, Color Temperature, Custom, Fine, Fluorescent (Cool White), Fluorescent (Daylight), Fluorescent (Warm White), Incandescent, Shade, Underwater
Continuous Shooting
Electronic Shutter
Up to 20 fps at 26.1 MP for up to 256 Frames (JPEG) / 28 Frames (Raw)
Electronic Shutter
Up to 10 fps at 26.1 MP for up to 341 Frames (JPEG) / 32 Frames (Raw)
Electronic Shutter
Up to 8 fps at 26.1 MP for up to 35 Frames (Raw)
Electronic Shutter
Up to 30 fps at 20.9 MP for up to 407 Frames (JPEG) / 28 Frames (Raw)
Electronic Shutter
Up to 20 fps at 20.9 MP for Unlimited Frames (JPEG) / 30 Frames (Raw)
Electronic Shutter
Up to 10 fps at 20.9 MP for Unlimited Frames (JPEG) / 40 Frames (Raw)
Mechanical Shutter
Up to 8 fps at 26.1 MP for Unlimited Frames (JPEG) / 35 Frames (Raw)
Interval Recording
Yes
Self-Timer
2/3/5/10-Second Delay

Still Image Capture
Image Sizes
3:2
26 MP (6240 x 4160)
13 MP (4416 x 2944)
6.5 MP (3120 x 2080)
16:9
22 MP (6240 x 3512)
11 MP (4416 x 2488)
5.5 MP (3120 x 1760)
1:1
17.3 MP (4160 x 4160)
8.7 MP (2944 x 2944)
4.3 MP (2080 x 2080)
Aspect Ratio
1:1, 3:2, 16:9
Image File Format
HEIF, JPEG, Raw, TIFF
Bit Depth
16-Bit


Video Capture
Internal Recording Modes
H.264 ALL-Intra/H.264 Long GOP/H.265/H.265 Long GOP/MOV/MP4/MPEG-4 AVC 4:2:2/4:2:0 8/10-Bit
6240 x 4160 at 23.98/24.00/25/29.97 fps [50 to 360 Mb/s]
DCI 4K (4096 x 2160) at 23.98/24.00/25/29.97/50/59.94 fps [50 to 360 Mb/s]
2048 x 1080 at 23.98/24.00/25/29.97/50/59.94/100/120/200/240 fps [50 to 360 Mb/s]
1920 x 1080 at 23.98/24.00/25/29.97/50/59.94/100/120/200/240 fps [360 Mb/s]
External Recording Modes
Raw/ProResRAW 12-Bit via HDMI
6240 x 4160 up to 29.97 fps
Fast-/Slow-Motion Support
Yes
Recording Limit
No
IP Streaming
Yes
Built-In Microphone
Stereo
Audio Recording
MOV: 2-Channel 24-Bit 48 kHz LPCM Audio
MP4: AAC Audio

Interface
Media/Memory Card Slot
Single Slot: SD/SDHC/SDXC (UHS-II) [2 TB Maximum]
Video I/O
1x Micro-HDMI (Unspecified Signal) Output
Audio I/O
1x 1/8" / 3.5 mm TRS Stereo Microphone Input
1x 1/8" / 3.5 mm TRS Stereo Headphone Output
Power I/O
1x USB-C Input/Output
Other I/O
1x USB-C Control/Monitor/Tether Input/Output (Shared with Power Input)
Wireless
2.4 GHz Wi-Fi 5 (802.11ac)
Bluetooth 4.2
Mobile App Compatible
Yes: Android & iOS
App Name: FUJIFILM XApp
Functionality: Access Stored Files, Adjust Settings, Firmware Update, Remote Control, Setup, View Live Feed
Global Positioning (GPS, GLONASS, etc.)
No

Monitor
Display Size
3"
Resolution
3 x 2 (1,840,000 Dot)
Display Type
Free-Angle Tilting Touchscreen LCD

Viewfinder
Type
Built-In Electronic (OLED)
Size
0.39"
Resolution
2,360,000 Dot
Eye Point
17.5 mm
Coverage
100%
Magnification
Approx. 0.62x
Diopter Adjustment
-4 to +2

Focus
Focus Type
Auto and Manual Focus
Focus Mode
Continuous-Servo AF, Manual Focus, Single-Servo AF
Autofocus Points
Contrast Detection, Phase Detection: 117

Flash
Built-In Flash/Light
Yes, Flash Only
Guide Number
16.4' / 5 m at ISO 100
Maximum Sync Speed
1/180 Second
External Flash Connection
Proprietary

Environmental
Operating Temperature
32 to 104°F / 0 to 40°C
Operating Humidity
10 to 80%

General
Battery Type
1x NP-W235 Rechargeable Lithium-Ion
Shoe Mount
1x Hot Shoe
Tripod Mounting Thread
1x 1/4"-20 Female
Dimensions (W x H x D)
5 x 3.4 x 2.6" / 127.7 x 85.1 x 65.4 mm
Weight
1.1 lb / 491 g (With Battery, Recording Media)
0.9 lb / 410 g (Body Only)



Package Contents:

Body Only(538103):
1x FUJIFILM X-S20 Mirrorless Camera (Black)
1x FUJIFILM NP-W235 Lithium-Ion Battery (7.2V, 2200mAh)
1x AC-5VJ AC Power Adapter
1x Plug Adapter
1x USB Cable
1x Shoulder Strap
1x Body Cap
1x Cooling Fan Connector Cover

With 15-45mm Lens(538104)

1x FUJIFILM X-S20 Mirrorless Camera (Black)
1x FUJIFILM NP-W235 Lithium-Ion Battery (7.2V, 2200mAh)
1x AC-5VJ AC Power Adapter
1x Plug Adapter
1x USB Cable
1x Shoulder Strap
1x Body Cap
1x Cooling Fan Connector Cover
1x FUJIFILM XC 15-45mm f/3.5-5.6 OIS PZ Lens (Black)



  • How long will my order take to arrive?
    Delivery times will vary depending on where you are based. If the item is in stock, UK Mainland deliveries should take roughly 1-2 working days. Anywhere else outside the UK Mainland, delivery times will vary. You will be able to check shipping times in the checkout process when choosing a shipping method, along with other delivery options. 

  • When will my order be shipped?
    If your order has been placed before 1 pm, your order will be dispatched on the same day. Anytime after this will be dispatched the next day. Please bear in mind this is subject to stock availability (pre-order items will vary with different lead times).  

  • How can I track my parcel status? 
    Once we dispatch your order, we will provide you with the tracking information in a shipping confirmation email. We will provide you with the tracking number and the courier it will be with so you can check the status of your order.

  • What couriers will deliver my order?If you are based in the UK Mainland, your order will most likely be delivered by DPD. If you are based outside of the UK, your order will be handled by either, DPD, DHL, UPS, FedEx or Royal Mail (depending on the nature of the item and location). 

  • Can I collect in store? 
    Yes, you can. When going through the checkout process, under the ‘Delivery’ section, you can select the ‘Pick Up’ option. Selecting this option and completing your order will notify the team and then they will prepare your order for collection. We will let you know when the order is ready for collection (via a ‘Ready to Collect’ email).  

  • What is the cut off time for next-day delivery?
    The cut-off point for next-day delivery is 11am. Any orders past this time will be dispatched on the next working day. If the cut-off time has passed and you need this item urgently, please contact us at info@cinegearpro.co.uk. It is not guaranteed that we can get this dispatched on the same day but we will try our best to.

  • Do you have insurance for high value shipments?
    Yes, we can provide insured delivery for high value shipments. You will be able to locate delivery with insurance throughout the checkout process as the delivery option will be stated with insurance. 

  • Do you offer free delivery? 
    Yes, all deliveries over £100 (excl. VAT) will be granted UK free delivery. 

  • Do you ship internationally? 
    Yes, we ship globally! If you have any doubts that we will be unable to deliver to you address, please get in contact with us at info@cinegearpro.co.uk. 

  • How much will I be charged for international delivery? 
    International delivery charges vary, and you can check these during the checkout process. If you see "Please contact us for shipping costs," please get in touch with us at info@cinegearpro.co.uk to confirm the shipping fees.

  • Can I have my order sent to a different address?
    Yes, if the order has not been dispatched yet, get in contact with us as soon as you can from the time of the order placed. If we are able to change the shipping address, please confirm the one you want with the team. 

  • When and how will I receive the tracking number for my order? 
    The tracking information will be provided in a shipping confirmation email. This will be sent once the package has been dispatched. You can expect this email within 1-2 working days from the time of purchase.  

  • We need this item urgently, how do I upgrade the shipping service to an express service? 
    Our general cut-off point for deliveries is 1pm. If you have placed an order and you desperately need the delivery service to be changed, please let us know immediately at info@cinegearpro.co.uk. If the order has not been dispatched yet, we will be able to upgrade to an express service and provide an invoice to pay the remaining difference on shipping costs. 

  • How do I change the shipping address or other details of my order after it has been dispatched? 
    Please get in contact with us at info@cinegearpro.co.uk in good time. This is so we can change the shipping address before the order is dispatched. If you feel like you may have left this too late, please contact us as soon as you can and we can assist you. You can also download the DPD app and redirect the order yourself using the same email address/phone number.

  • My parcel which is showing “Parcel Delivered” but I haven’t received it yet, what should I do? 
    A Denial Of Receipt will be issued to you by DPD and you will have 14 days to complete and return to DPD, otherwise the claim will be closed. Before this, you must check the delivery image on the DPD app. If you can’t check the app, contact us at info@cinegearpro.co.uk. If DPD have lost your parcel, we will open a request and require further information from you.

  • There are no updates on the tracking number, where is the parcel now? 
    Usually, if you are still waiting on an order for a few days or more, the parcel may have been lost, held in a sorting depot etc. To find out further information, please get in contact with us at info@cinegearpro.co.uk and we can check for you. You can always check with courier directly as well.  

  • My order has arrived damaged, what should I do?
    If the order has been damaged in transit, contact us at info@cinegearpro.co.uk within 24 hours from the receipt of delivery and we will provide further instructions on how to get this solved for you. 

  • How can I combine multiple orders to sent out together?
    When you have multiple orders, please get in contact with us at info@cinegearpro.co.uk and we can organise the shipment to be sent out all together. You will need to provide all order numbers of the orders you want sent out. Delivery will then proceed as normal.

  • How can I let the courier know to leave the parcel in a safe place/pick-up point if I am not at home?  
    Depending on the courier used to deliver your order, you can directly go to them to change your order to be delivered to a safe place or pick-up point. Sometimes, the courier may have an app which you can access on your phone but you will be able to change it on their website (for example; DPD is the most used courier at CINEGEARPRO and you can change to leave the parcel in a safe place/pick-up point via their app). 

  • I received the wrong item, what should I do?
    In the unfortunate circumstance of this occurring, please contact us at info@cinegearpro.co.uk immediately within 24 hours from the receipt of the delivery and we can arrange a return. We will then send out the correct order for you. 

  • The parcel was sent to the incorrect address, what do I do? 
    In the unlikely event of this happening, if you are unable to check the address that it was incorrectly sent to, please contact us at info@cinegearpro.co.uk as soon as you can. 

  • What information do I need to provide when I collect my parcel? 
    When collecting a ‘Pick-Up’ order from us, you will need to provide your order number along with your confirmation email to verify that you are authorised to collect this order. You may collect your order via an Addison Lee or courier. In this case, please provide the order number, our email address and our phone number to the courier so we can verify the correct person collecting. 

  • Can you ship batteries outside of the UK?
    Anything under 270wh can be sent via UPS, anything over this amount they will contact us

  • Part of my order is in-stock, can the in-stock items be shipped to me?
    Yes, if you have a large order and some of the items are in stock and some are out of stock, we can send the in-stock items first and the other items later once they arrive to our unit. To do this, you will need to get in contact with us at info@cinegearpro.co.uk and then we will send your order in two separate shipments. Please note; Due to multiple shipments, additional shipping costs may be charged. 
  • What does it mean when an item is on pre-order?
    When an item is on pre-order this usually means that we currently do not have the item in stock or the stock is pending. However, we can get the item into our store. Once a customer has made the order, the order will be actioned and we will get the item into our store. The lead times will vary depending on the nature of the item. On the page of the item, there will be information displaying the ETA and how long the lead times are. If you are unsure about the ETA on any pre-order item, please feel free to contact us at info@cinegearpro.co.uk and a member of the team will be able to assist you.

  • I would like to know if a product is in stock. How do I check this?
    You can locate the stock level just above the ‘Add to Cart’ button. This stock level is usually very accurate but you can always contact us at info@cinegearpro.co.uk to make sure.

  • Is it possible to cancel my order which I placed by mistake?
    Yes, this is possible. However, please contact us at info@cinegearpro.co.uk as soon as possible from the time of purchase if you would like to cancel your order. Otherwise, this order could already be processed and dispatched.

  • How do I know my order has been confirmed?
    Shortly after your purchase, an order confirmation email should arrive into your email inbox. You will find your order number there, starting with ‘CGP’.

  • What warranty do you provide on your products?
    We provide a 1-Year UK Warranty on the majority of all products. Warranties may vary depending on the item’s condition and the actual item itself. You can find more about the warranty here. The warranty will be listed but if you are still unsure, please contact us at info@cinegearpro.co.uk.

  • Is this item brand-new?
    All the listed items we sell are brand-new. If you are looking for used/open-box items, you can browse our B-Stock here.

  • Do you sell Ex-Demo/Open-Box items?
    We have a great range of B-stock items that are sold at a discounted price when compared to a brand-new version. You can browse our B-Stock here.

  • Do you offer discounts for bulk orders or large purchases?
    If you are ordering an excessive amount of the same/different items that come up to an expensive sum, we are willing to help out with a discount. To check if you are eligible, please get in contact with us at info@cinegearpro.co.uk and then we can see what we can do.

  • How do I apply a discount code to my order?
    In the checkout process, above the total amount of your order, there will be a section (it will say ‘Discount code or gift’) where you can input your code.

  • I want to know where this product was manufactured. How do I check this?
    To check where a product is manufactured, please get in contact at info@cinegearpro.co.uk with us so we can provide the relevant information. Disclaimer; For carnets, we do not keep a record of serial numbers.

  • Do you provide user manuals for products?
    On a listing page, near the bottom of the page, you will be able to find the product description with information on technical specifications etc. If you are looking for a manual for a specific product, you can get in contact with us at info@cinegearpro.co.uk and we will be able to help.

  • Do you offer educational or charity discounts?
    For any educational or charity discounts, please get in contact with us at info@cinegearpro.co.uk.

  • How can I find my order number?
    Your order number can be found in the order confirmation email.

  • How can I get my VAT receipt?
    Once the order has been confirmed, you will receive a VAT invoice in another email straightaway along with your confirmation email. If you are unable to find this, you can always contact us at info@cinegearpro.co.uk.

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